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I need help troubleshooting why some videos are lagging in http://www.naturetimeapp.com. I am using an AWS S3 bucket. Maybe its a setting with FV or AWS. but I am not sure where I should start troubleshooting or looking into. Maybe its only an issue with larger videos that take longer to load? Also I am wondering if I should try cloudfare instead… would it be faster and more efficient?
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Hello Iris,
If you serve your videos from an S3 bucket then the video loading speed will depend a lot on your distance to the S3 bucket and the routing conditions. The CDN available for AWS is CloudFront. It should ensure fast video serving no matter where you are located. But in our experience it’s not as fast as the CDN used by Vimeo or even Bunny CDN.
One advantage of Bunny CDN is that it can pull videos from your S3 bucket, although it will likely not be as reliable as CloudFlare. In our setup we used to store videos on DigitalOcean Spaces and serve then with Bunny CDN until we found that every once in a while a video seeking is slow as the Bunny CDN takes 10x more time for the seek operation. So we started to just use DigitalOcean Spaces CDN and even though it’s not as fast, it’s more reliable. So mixing the service providers for video storage and delivery might not always be a good idea.
If you do your own video encoding then it’s also worth looking at your encoding preset. It’s important to find a good balance of the video quality and loading speed. Please report your video with https://foliovision.com/player/troubleshooting/how-to-use-video-checker to let us have a look.
Thanks,
MartinThank you for the guidance. I will setup and and test the difference between systems.
Hi Martin,
So I followed both of this guides.
Amazon S3: https://foliovision.com/player/video-hosting/amazon-s3-guide
CloudFront: https://foliovision.com/player/video-security/cdn/serving-private-cloudfrontHow do I check that the videos are now being streamed via CloudFront with signed URL (download protection)?
The video URL visible in page’s HTML doesn’t contain the CloudFront Signature and thus, it can’t be downloaded (your video URLs are safe from simply grabbing their URL using “show page source” web browser function).
There were a lot of things to setup… I just want to double check that I did things right but I not sure.
Hello Iris,
If you were able to check the page HTML code and see the video URL is not signed there it’s a great start.
To check futher please open the browser developer tools and go to the network tab. When you click to play a video you should see an
admin-ajax.phprequest. Then you should see the video file loading from the CloudFront domain.Thanks,
Martin
