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Hi all,
We have an odd error, we have videos all located externally on a Digital Ocean server, and when ones that are locked behind a membership firewall are tried to be played (I have tested this with a user that has full access to everything), it shows an odd error, see the attached.
Is there anything that can be done about this error?
We’re running the most recent version of the Pro version of the plugin.
Any help would be amazing!
Many Thanks
Blake
Viewing 1 replies (of 1 total)
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Hello Blake,
Please check the video with the Video Checker feature of FV Player and send us the report: https://foliovision.com/player/troubleshooting/how-to-use-video-checker
If you could setup a test page where we can see the issue easily that would be helpful too.
Thanks,
Martin
Viewing 1 replies (of 1 total)
